Tuesday, September 30, 2014
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Sky Full System Reset

Sky Full System Reset Procedure

If the Sky box is not responding to any action you might need to reset all Sky box settings.

You should only use this procedure as a last resort, as it will delete all the recorded programmes and recordings requests.

If you are using the latest Sky Guide:

  1. Press SERVICES on your Sky remote control.
  2. Highlight the SETTINGS menu using the right arrow and press select.
  3. Press 0 (zero), then 1, then SELECT.
  4. Select SYSTEM RESET.
  5. You will see a warning that you are about to delete all existing and planned recordings.
  6. Press SELECT to continue and you should see the message "Housekeeping please wait" for up to 2 minutes.
  7. Your Sky box will carry out the procedure, reboot itself, then wait in standby mode. 8. Wait for 2 minutes and 30 seconds after the red light comes back on, then try to record a programme, to see if the problem has been resolved.

If you are using a Sky digibox, Sky+ box or still have the older Sky Guide:

  1. Press services on your Sky remote control.
  2. Select option 4 - SYSTEM SETUP.
  3. Press 0 (zero), then 1, then select to access the Installer Setup Menu.
  4. Select option 8 - Full SYSTEM RESET.
  5. You will see a warning that you are about to delete all existing and planned recordings.
  6. Press SELECT to continue and you should see the message "Housekeeping please wait" for up to 2 minutes.
  7. Your Sky box will carry out the procedure, reboot itself, then wait in standby mode.
  8. Wait for 2 minutes and 30 seconds after the red light comes back on, then try to record a programme, to see if the problem has been resolved.

Please Note:

THE MACHINE WILL LOSE ALL STORED PROGRAMMES IF THIS PROCESS IS FOLLOWED.

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